Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.3
Location
9.5
Service
9.0
Dining
7.0
Guest reviews
8.2/10
based on 11 reviews
8.5
8.5/10 based on 875 reviews
Joe
United Kingdom,
May
2024
9.0/10
The hotel is a gem with charming rooms and excellent service. I loved the convenient location, but the dining experience could be enhanced. Great value for money overall.
Rooms
9.0
The room was beautifully furnished with a cozy bed and a lovely ambience.
Service
9.0
The staff members were so friendly and attentive, providing top-notch service.
Location
10.0
The hotel is ideally situated near Zug train station and a fantastic restaurant offering delicious dishes from Zug lake.
Dining
8.0
The assortment of food was good, and they served tasty homemade local products.
Facilities
9.0
The hotel provides excellent facilities for a comfortable stay.
Mike
United States,
April
2024
8.2/10
I had a pleasant stay at this hotel. The rooms were comfortable, the staff was friendly, and the location was convenient. However, the dining options were limited, and the Wi-Fi was not included in the price.
Rooms
8.0
The room was cozy and comfortable with a nice bed sofa and a great ambiance.
Service
9.0
The staff members were very friendly and provided excellent service.
Location
10.0
The hotel is quite close to the Zug train station, which was very convenient for me.
Dining
6.0
The dining experience was average with a limited assortment available.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Gordon
United Kingdom,
December
2023
8.2/10
The hotel is in a convenient location near Zug train station with easy access to downtown activities. The rooms are comfortable and have all basic features, but the dining options could be improved. The service is friendly and accommodating, making for a pleasant stay overall.
Rooms
8.0
The room had a very comfortable bed and all the necessary amenities.
Service
9.0
The staff members were very friendly and provided excellent service.
Location
9.0
The hotel is quite close to the Zug train station, making it easy to reach the center of town and enjoy all the downtown activities.
Dining
7.0
The dining experience was satisfactory, but more variety in the menu would have been appreciated.
Facilities
8.0
The hotel offers good facilities for a comfortable stay.
Matt
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at this hotel with its comfortable rooms and friendly service. The location was very convenient, although the dining options were a bit limited. Overall, good value for the price.
Rooms
8.0
The room was very comfortable with all the basic features needed for a relaxing stay.
Service
9.0
The staff members were incredibly friendly and attentive, making me feel welcome throughout my stay.
Location
9.0
The hotel is conveniently close to the Zug train station and within walking distance to everything in Zug, which was very convenient for exploring the city.
Dining
7.0
The dining experience offered a good assortment of dishes with delicious pastries that I enjoyed.
Facilities
8.0
The hotel facilities were well-maintained and provided everything I needed for a comfortable stay.